Comprehensive Care for Your Online Store
Running a successful online store requires constant attention.
Kraftrs provides complete e-commerce maintenance and support, handling everything from product uploads and inventory management to customer service and technical troubleshooting, ensuring your online business runs seamlessly.
our offerings
eCommerce
Management
- Product uploads and listings
- Inventory management and stock level updates
- Product categorization and tagging
- Regular catalog audits and updates
Order Processing & Fulfillment Support
- Order tracking and management
- Coordination with shipping providers
- Inventory updates
- Addressing customer inquiries
Customer Service & Support
- Responding to customer inquiries
- Order issue resolution
- Returns and refunds processing
- Customer communication and support
Content Management
- Seasonal and promotional banner updates
- Refreshing blog content and customer resources
- Actionable suggestions for improvement
- Editing products, descriptions, and pricing
Bug Fixes & Security
- Regular speed checks to ensure quick load times
- Quick fixes for glitches and checkout issues
- Routine security audits to safeguard customer data.
- Backup and recovery plans for data safety
Key Benefits of Choosing Kraftrs
Reliable Store Performance
Ensure your store runs smoothly with minimal downtime and optimal speed, offering a seamless shopping experience.
Enhanced Security
Protect your business and customers with robust security measures, ensuring trust and compliance with regulations.
Time & Cost Efficiency
Focus on growing your business while we handle the technical complexities, saving you time and operational costs.
Improved User Experience
Engage your customers with up-to-date content, smooth navigation, and quick loading times, enhancing satisfaction and loyalty.
Expert Guidance
Get access to seasoned professionals with expertise in eCommerce platforms like Shopify, WooCommerce, etc.
Your Store Deserves the Best Care
Get Started Today! Contact us for a free consultation
Frequently Asked Questions
Find answers to common questions about our eCommerce website Setup and Customization services. See how we ensure security, performance, and seamless functionality for your store.
What platforms do you support for e-commerce maintenance and support services?
We offer comprehensive maintenance and support services for both WordPress/WooCommerce and Shopify platforms.
What does your maintenance and support service include?
Our services encompass product uploads, inventory management, order processing, customer service, content updates, bug fixes, and security audits to ensure your online store operates smoothly.
How do I get started with your services?
You can initiate the process by contacting us through our Contact Page or by scheduling a free consultation.
Do you handle plugin and theme updates?
Yes, we manage regular updates for plugins and themes to keep your WooCommerce store secure and up-to-date.
Can you assist with WooCommerce-specific issues?
Absolutely. Our team is experienced in resolving WooCommerce-related issues, including payment gateway configurations, shipping settings, and product variations.
Do you offer performance optimization for WooCommerce stores?
Yes, we provide performance optimization services to enhance your store’s speed and user experience.
Do you support Shopify theme customization?
Yes, we offer theme customization services to align your Shopify store’s appearance with your brand identity.
Can you help with Shopify app integrations?
Certainly. We assist in integrating and configuring Shopify apps to extend your store’s functionality.
How can I reach your support team?
You can contact our support team via our Help & Support Portal.
What are your support hours?
Our support team is available Monday through Friday, from 9:00 AM to 6:00 PM IST.
Do you offer emergency support?
Yes, we provide emergency support services for critical issues that require immediate attention.
Best Reasons To Choose kraftrs
Radhika Khurana
Founder, Studio Ameyaa
Kraftrs Team expertise and personalized approach have helped us streamline our online operations and drive remarkable growth.
Prachi Wadhwani
Founder, The Tee Point
Kraftrs offers exceptional WooCommerce optimization services, delivering remarkable results enhanced performance and customer experience.